Maintenance workshops are designed for

  • Maintenance technicians
  • Maintenance supervisors
  • Housekeepers
  • Porters

Detailed Session Descriptions

Avenues: Maintenance Blvd - 1
June 21st

How to Create Win-Win Scopes, Bids, and Contracts
with Chris King-Dye, Full House Marketing
Discover how to create successful contracts and avoid time-consuming apples-to-oranges bidding and scope creep. Learn ways to reduce change orders, increase service quality, and get the best payment terms and guarantees.

In this class you’ll learn:

  • Best practices for creating Request for Proposals and Scopes of Work
  • Tips for reducing change orders and miscommunication
  • Increasing quality of work and saving time managing contracts

Avenues: Maintenance Blvd – 2
October 4th 
Trends in Maintenance - Personnel, Service, Technology and Tools
With Mark Cukro, Plus One, Inc. - Service Team Training

Our Industry is not what it used to be and if you want to know what is changing in the Industry for our Service Teams, especially during and after the pandemic, what technology is currently available, and what the future of Maintenance is going to look like then this is a session for you.

In this class you’ll learn:

  • Personnel changes in the industry and where to find new employees and retain them
  • The new technology that will help your team get more done in less time
  • How service expectations are different and what the newer generations want and expect

Avenues: Maintenance Blvd - 3
October 19th
As the Apartment Turns- Preventing Soap Opera Drama in your Apartment Turn Program
with Chris King-Dye, Full House Marketing

Preventing Soap Opera Drama in your unit turnover program.  Prioritize turn processes and consider the consequences of repair versus replacement.  Set turn standards that meet company expectations resulting in successful move-ins and renewals.

In this class you’ll learn:

  • Understanding the impact of turn time
  • Discover the primary elements of a useful turnover program
  • Learn the key processes to managing apartment turns